Return & Refund Policy

Last updated: October 18, 2023

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If you are not satisfied with your purchase for any reason, you can return the new or gently used product within 30 days of purchase. We will provide you with a return shipping label upon your return request. You can choose to return it for store credit or get a refund to your original payment method.

You will receive a refund of the full amount minus the shipping costs for the return.

Please note that returned products must be new or gently used and in the original packaging. If the returned items do not satisfy these requirements, your return will not be eligible for a refund.

Please note that there are exceptions to our return policy stated below:
– Discounted items from a final sale cannot be returned for a refund nor exchanged

To return a purchased item, follow the steps below:
1. Email us at gftreatments@gmail.com with your order number and state which items you would like to return. We will provide you with a free shipping label.
2. Make sure the items meet our requirements stated above. 
3. Package the products into their original packaging.
4. Put the products into shipment packaging and stick the provided return shipping label on it.
5. Bring your package to the post office.

 

We will need 14 days to process your return and assess it for eligibility. After it has been accepted, we will send you an email and your refund should be in your account within 7 to 14 days depending on your bank.