Shipping Policy

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Last updated: October 18, 2023

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All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

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How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at gftreatments@gmail.com with your name and order number, and we will look into it for you.

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Refunds & returns

Please visit our detailed return policy here.

We accept returns up to 30 days after delivery, if the item is new or gently used and in its original package, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at gftreatments@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please email us at gftreatments@gmail.com and we would be more than happy to help!